AI Chatbots
Assistants that answer from your content, and escalate cleanly.
Customer and internal assistants grounded in your own documentation, with confidence thresholds, handoff to a human when uncertain, and conversation analytics that show what people actually ask.
Business benefits
What you get out of it
Answers grounded in your own content
Clean escalation to a human agent
Analytics on unanswered questions
Deployable on web, WhatsApp and internal tools
Technologies
What we build it with
- RAG pipelines
- Vector search
- WhatsApp Business API
- Websocket streaming
Industries served
Where this applies
- Manufacturing
- Healthcare
- Retail
- Logistics
- Finance
- Government
Development process
How the engagement runs
The same eight stages apply across services. What changes is the depth of each one.
- 01
Discovery
Stakeholder interviews, current-state review and a written problem statement everyone signs off.
- 02
Business analysis
Requirements elicitation, BRD/FRD/SRS, process models and a traceability matrix.
- 03
Planning
Architecture, estimates, release plan, risk register and the delivery team shape.
- 04
UI/UX design
Information architecture, wireframes, accessible design system and clickable prototype.
- 05
Development
Sprint increments, code review, automated tests and continuous integration.
- 06
Testing
Functional, regression, performance, security and user acceptance testing.
- 07
Deployment
Environment promotion, data migration, cutover rehearsal and go-live support.
- 08
Support & maintenance
SLA response, monitoring, patching and a quarterly improvement roadmap.
FAQ
Questions we get asked before signing
No. We deploy within your cloud account or on-premise where required, and configure providers with zero-retention and no-training terms where a hosted model is used.
Every engagement defines an evaluation set and accuracy thresholds before build, and reports measured performance against them at each release.
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One number, one definition, one source.
Ready to build your next digital product?
Send us the brief, the RFP, or a paragraph describing the problem. A consultant reads it and replies within one business day — no sales sequence.